Train Operating Companies

Multiple Train Operating Solutions for Multiple Service Stakeholders.

Passenger train operators face the challenge of delivering safe and reliable train services, enhancing customer experience, growing revenues and managing costs.

Key to maximising train availability and utilisation is the effective and efficient management of the train fleet and associated maintenance operations.

The challenges faced by train operators include:

  • Safe operations to protect everyone in and around the railways
  • Ensuring train availability to maximise your capacity potential
  • Maximising train utilisation and meeting capacity demands
  • Meeting passenger demands for a continually enhanced customer experience
  • Meeting regulatory and franchise requirements
  • Managing costs to maintain profitability
  • Growing revenues and maintaining profitability

New Supply Chain efficiencies for Train Operating Companies

The supply chain has a significant impact on a train operating company’s ability to meet these challenges. It does though present challenges of its own:

  • Ensuring parts availability across multiple suppliers and that parts adhere to the required quality, safety, regulatory standards
  • Efficient maintenance and depot operations that minimise downtime
  • Understanding and managing parts performance and its impact on overall train performance
  • Delivering new innovation to bring new efficiencies and an enhanced customer experience



Why you should use Unipart Rail

We have numerous successful long term relationships with train operating companies. Close, collaborative partnerships with TOCs who rely on Unipart Rail to keep their trains running.

We have also developed an intimate understanding of the rail industry, train operators, rolling stock, the products and technology they use and the supporting supply chain.

  • Products and parts backed by our safety and quality assurance processes, technical support and warranty
  • Lean operations and a more efficient supply chain for maintenance operations - consolidated supply and just in time parts availability, when and where they are needed, at the point of use
  • Innovation in technology and processes that improves operational and business performance. Innovative solutions to help meet challenges around cost, capacity, customers and carbon
  • Asset Management Solutions including, repair and overhaul services, obsolescence management and CBM technology to reduce maintenance costs and improve train availability


Unipart Rail’s service is underpinned by significant investment in processes, systems and a team specialising in new product development, customer service, supplier management and engineering. Our dedicated engineering team ensures supplied products are safe and meet both standards and legislative requirements.

Continual innovation and investment in people and systems sees us lead in the development of the Condition Based Supply Chain to deliver new train operator and maintenance operations efficiencies.

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Case Studies

Yarra Trams Transformation

As part of the biggest tram depot redevelopment in Melbourne’s history, Unipart Rail and Unipart Expert Practices worked together to provide full support during the transformation of the site.

Freightliner approached Unipart Rail as they were opening a new depot and were looking for an innovative solution that would support their maintenance activities. Unipart Rail’s SmartServe solution provides a flexible and scalable solution that can be fine-tuned to customer requirements.

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Freightliner - SmartServe Solution


South West Trains - Lean Depot Stores

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Unipart Rail have increased the efficiency and effectiveness of South West Train's stores, enabling them to improve their service to production and reducing visits to the stores by 54%.

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